Start date: 2 May 2017

End date: 1st December 2017

Location / Zone: London

 

The Challenge is a national charity that was founded in 2009. Our mission is to connect and inspire people to strengthen their communities. We bring together local people across all generations, ethnic groups and incomes to build a stronger society.

This is an opportunity to join a fast moving, rapidly growing organisation, working with young people and local communities across the country. 

About the role

The Senior Programme Manager (SPM) manages the set-up, logistics and operational delivery of our National Citizen Service (NCS) programmes for young people. You will manage and develop a large team, providing leadership and coaching as appropriate. You will be expected to ensure high quality and safe programme delivery, with the ability to respond quickly and effectively to critical incidents and emergencies.  The South West London Zone includes Ealing, Hounslow, Kingston, Merton, Richmond, Wandsworth & Sutton

Key responsibilities

Within this role you will be expected to:

  • Provide effective leadership for the setup, delivery and quality of NCS programmes in the zone.
  • Support, develop and directly manage Programme Managers, ensuring that they have clear personal develop plans and objectives.
  • Build strong teams and develop staff ensuring each team is well-bonded and clearly directed with effective development plans.  
  • Support Programme Managers to run their own clusters and advise on behavioural, safeguarding and staff management decisions.
  • Develop high quality community partnerships with a range of local charities and social enterprises.
  • Provide logistical direction and management as required on areas including transport, venues and residential accommodation.
  • Act as the Designated Safeguarding Officer for the zone and ensure compliance with health and safety regulations.
  • Provide out-of-hours on-call cover as part of a rota through delivery periods.
  • Lead on a specific cross-departmental responsibility dependent on strengths and experience.
  • Work in partnership with Sales and Staffing leads to provide effective leadership of the zone.




We are looking for outstanding individuals with the following qualities:

Essential Skills

  • Youth-work Experience

Extensive experience of working with groups of young people (14-19) in residential, educational or outdoor settings.

Experience of setting up and leading youth programmes .

Track record of dealing effectively with serious incidents and managing safeguarding including making critical decisions under pressure.

  • Project Management and Logistics

Experience in successfully managing and delivering large scale and complex projects on time including managing large budgets.

  • People Management

Proven track record leading and motivating large teams of people in challenging environments (e.g. residential youth programmes or outdoor education).

Experience of coaching and developing effective teams in a fast paced and demanding environment.

  • Community Engagement & Relationship Management

Proven track record of successfully working with diverse community groups.

Experience working in  community engagement and advocating change in society.

Establishing and maintaining effective relationships with internal and external stakeholder.

  • Qualifications and Experience

A strong academic record or equivalent relevant experience.

 

  • Character

 

Strikingly positive attitude, integrity and resilience.

Flexible and responsive approach to work to meet emerging needs of the organisation.

 

Benefits

 

  • A dynamic and challenging place of work
  • A personal learning and development plan
  • Internal and external training opportunities
  • Contributory pension and Simply health cash plan
  • Ride 2 Work, childcare vouchers, season ticket travel card loan etc.
  • Progression opportunities for exceptional candidates

 

This is a full-time, temporary role with a salary of £38,000 per annum. You will be required to work flexibly, 35 hours a week, including weekends and evenings during delivery, with a work pattern adapted to fit organisational needs. You will be expected to participate in an emergency out-of-hours on call rota. You will also be expected to be available to work through-out delivery periods.

To apply, send your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. by 9am on Monday 27th March 2017.

This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.  Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

 

March 2017