HR Assistant                                

Start date:        As soon as possible

Location:          Waterloo, London

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. 

About the role

The HR Assistant will provide operational administrative services that support the effective implementation, application and monitoring of our Human Resource (HR) Policies and Procedures. This role will be crucial in driving the HR team to create efficiencies in our processes and employee information across various HR activities, as well as support with the administration of the day-to-day operations of the HR functions and duties. Ensuring the accuracy of our HR Data will be integral to the success of this role.


  • Continue to build and instil a customer service culture through proactive, compassionate and accurate guidance and support to the business
  • Ensure efficiencies and timeliness across HR processes to meet business needs. Act as the first point of contact for all informal queries relating to company policy, procedures and processes
  • Manage the new starters/leavers/contractual changes processes, including issuing employment contracts and letters to employees ensuring all relevant information is inputted and submitted on time and maintain accurate and updated organisation charts
  • Capture accurate details onto the HR Information System (Cascade) and complete all relevant paperwork and processes, in line with payroll deadlines
  • Manage Right to Work, DBS, Data Protection and any other compliance requirements and conduct regular audits to ensure continuous compliance
  • Recruitment administration including advertisement of vacancies and onboarding of new hires including delivering HR Inductions
  • Track completion of performance review processes within the required timeframes, ensuring managers adequately complete the associated documentation
  • Conduct maternity and paternity discussions and relevant recording and correspondence
  • Ensure accurate record keeping and compliance with Data Protection, DBS requirements etc.
  • Support in the relationship management of our external providers (e.g. benefit providers, recruitment platforms etc.)
  • Support with note-taking in formal meetings as required and any other administration for the HR Team.

Skills and experience


  • 1-2 years’ experience in a professional HR support role
  • Excellent organisational, interpersonal, and communication (written and verbal) skills
  • Ability to multi-task, prioritise work and manage customer services across multiple clients/departments with conflicting demands
  • Keen attention to detail in the execution of all work
  • Proactive approach to tasks and new challenges with flexibility within an ever-changing/evolving, fast-paced environment
  • Enjoy being part of a team and excited to contribute to its success
  • Creative problem solver, analytical and self-starter
  • Practical experience using Excel and ideally some exposure to working with HRIS.

Personal Attributes 

  • Detail orientated
  • Excellent internal customer services skills
  • Highly organised
  • Ambitious with a strong work ethic
  • The flexibility and willingness to learn
  • Works with integrity, is trustworthy and reliable.


  • Knowledge of HR Best Practice
  • Working towards CIPD.

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Status: This is a full-time, Permanent role
  • Salary: £23,000 per annum
  • To apply: Please apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.; vacancy closes by 11 September 2017
  • Interview process: Selection for this position will include two rounds of interviews

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