Start date:        October

Location:          London

Salary:             £27,000

Status:             Full Time , Permanent

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country.

About the role

NCS is a government backed programme that helps young people (aged 15-17) build skills for work, life and transition into adulthood. This is an incredible opportunity to be a part of role that contributes to the shaping of strategies used on a local and national level.

We are looking for an energetic and creative people leader to drive our efforts to enrol young people in our programmes. The role requires a rare combination of strengths in people, account, and process management. This is a fantastic opportunity to be part of an entrepreneurial and innovative organisation, grow in a dynamic and supportive environment and contribute to an exciting programme for social change.

With support from a Sales Manager (SM), the Associate Sales Manager (ASM) will lead a team of ~ 6-10 staff, which could include a mix of experienced Sales Team Leaders (STL), Engagement Coordinators (ECs), administrators and apprentices, to find and place 15-17 year-olds into The Challenge’s local NCS programmes. It represents a great opportunity to expand people leadership and management skills and to bring creativity to a sales and marketing approach.


  • Direct line management and motivation of ECs and STLs, possibly an administrator and or an apprentice
  • Closely manage the tasks and workloads of your team, ensuring efficiency and effectiveness
  • Oversee on-going training and coaching of your team, including their professional development
  • Responsibility for setting and monitoring performance against individual and team targets for each area to ensure delivery of sign up targets
  • Work closely with the Account Management Team in the region to be able to deploy ECs and STLs at events and assemblies to sign young people up to NCS
  • Input to national sales strategy (working with SMs)
  • Implement national strategy, and build adapted local strategy and processes, etc. to maximise growth
  • Quality assurance through attending assemblies, and parent information evenings to evaluate and address EC and STL events and sales performance
  • Oversee STL projects and ensure high quality delivery

We are looking for outstanding individuals with the following qualities:



  • A highly organised people-person with the ability to manage a busy workload
  • Proven experience managing and motivating individuals
  • Experience in driving a team to achieve targets
  • Ability to deliver a successful sales pitch
  • Ability to analyse quantitative (e.g. sales results) and qualitative (e.g. market research) data and interpret/ gain insights
  • Exemplary verbal and written communication skills in individual and group settings
  • Gravitas with senior stakeholders
  • Experience managing complex processes successfully
  • Experience of project management with successful outcomes
  • Understanding customer needs and strong active listening skills.


  • Understanding: Knowledge of own strengths; ability to empathise and see others’ point of view
  • Professionalism: Strong work ethic, time keeping, and responsiveness
  • Responsibility: Take responsibility within and beyond the role
  • Trust: Trusted by colleagues to always deliver
  • Teamwork: Collaborate across region and department in pursuit of common goals
  • Resilience: Demonstrates persistence and determination through challenging times
  • Energy and initiative: A can-do attitude with an enthusiastic and persuasive personality
  • Flexibility: Adjusts work schedules, plans, prioritises as required to fulfil overall objectives. Ability to think and plan ahead
  • Humble: A positive, helpful attitude at all times in what is a busy and challenging role
  • Calm under pressure
  • Ability to lead and proactively demonstrate excellence through example, learns from their mistakes and always commits to performing at their best.
  • Strives for continuous improvement by seeking and sharing feedback appropriately and respectfully.


  • Sales and marketing experience
  • Managing a sales team
  • Experience of working with Excel to an intermediate level
  • Experience working with 15-17 year olds and/or within the education sector.

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees. and Progression opportunities for exceptional candidates.

To apply:

Please apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. The closing date is Thursday 14th September.

Interviews will commence on Thursday 21st September.

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