Staffing Associate Manager                                         

Start date: November, 2017

Location: Birmingham   

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. 

About the role

The staffing department will recruit 5,000 leaders, mentors, practitioners and other staff to work on the NCS with The Challenge summer and autumn programmes in 2018.

The purpose of this role is to oversee staffing across our Warwickshire zone. This involves the entire staffing process: attraction, screening, assessment, communication, assigning staff to roles, DBS and reference take-up and payroll. The key indicators of your success are (a) filling roles across your geographical area, (b) feedback from project managers on the quality of summer staff and (c) feedback from summer staff on the quality of their experience of the Staffing department.

The Staffing Associate Manager has specific people management, local strategy, project management and overall delivery objectives. These will be formalised in the post holder’s PDP

(Personal Development Process) and discussed at weekly meetings with the Staffing Manager to whom this role reports.


Staff Management: Managing up to 4 Staffing Associates in a recruitment area, ensuring that the team are always clear about their goals, are able to approach you with their concerns, are highly motivated and receive regular feedback.

Staffing Delivery: Responsible for zonal performance for a recruitment area of up to 30 programmes. Ensuring that your Associates are meeting agreed monthly targets for (a) attraction visits, (b) applications for roles, (c) assessment outcomes, (d) filling roles, (e) communication deadlines and (f) DBS and reference completion.

Strategic Overview: Working with Staffing Managers and other Staffing Associate Managers to ensure that the national strategic plan is being implemented. To report back to their manager on any challenges and to quickly act on alterations to the plan, helping to ensure any shortfalls are flagged up as early as possible.

Budget management: Managing the budget for all staffing issues within the zone.

Local Leadership Team: Representing a regional section of staff at The Challenge, taking an active part in local decision-making, regarding office management and team communications.

Skills and experience


 Project management experience of delivering high-pressure, complex projects

  • In-house or external recruitment experience
  • Experience of motivating a team of people in challenging environments
  • High-level oral communication skills to build internal and external relationships
  • Experience monitoring quality and targets during delivery
  • Ability to work in a fast-paced and demanding environment
  • Outstanding organisation skills and commitment to detail
  • Positive, flexible approach to problem-solving
  • Interest in building stronger communities and seeing change in society


  • Experience of managing a team
  • Experience of managing relationships with external organisations
  • Experience working with diverse community groups
  • Knowledge of the third sector

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Status: This is a full-time, permanent role
  • Salary: £25,000 per annum/competitive
  • To apply: Please apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. vacancy closes on Tuesday, 17th October.
  • Interview process: Interviews will take place in October.
  • No Agencies