Inclusion Recruitment Associate                                               

Start date: November, 2017

Location: Manchester, Birmingham 

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country.

About the role

We are looking for a dynamic and highly motivated individual to join our inclusion staffing team. You will play an important role in attracting and selecting high-quality seasonal staff in your local region who will support young people with additional support needs and enable them to participate on NCS with The Challenge programmes in 2018.  You will support the delivery of the recruitment strategy through all stages of the process: from initial attraction of applicants, to screening and assessing candidates, evaluating seasonal staff skills and young people support requirements, matching appropriate seasonal staff to work with young people, overseeing compliance checks, organising additional meetings and training requirements,  and supporting staff with any questions and queries up to the point that they start the programme.

 The Inclusion Staffing Associate’s primary responsibilities include:

 Relationship building and lead generation: Researching and building relationships with a variety of sources of seasonal staff including universities, pupil referral units, SEN courses, community organisations, youth charities and public sector organisations.

 Presentations and events: organising and presenting at a range of events and fairs to attract seasonal staff.

 Selection and matching:  Using a candidate management system (Salesforce) to screen applications applying to your geographical area. Ensuring all assessments are filled and regularly leading the group assessments, taking responsibility for running a fair process, ensuring a high quality of experience for candidates and placing appropriately qualified staff into relevant roles. Using knowledge and understanding of additional support requirements and disabilities assign an appropriately-qualified seasonal staff member.

  • Candidate Relationship Management:  Responsibility for effective relationship management with all candidates, ensuring they are engaged throughout the recruitment process , tracking their requirements to minimise the risk of dropout, ensure they receive all relevant information regarding the Young Person(s) they will be supporting, attend all required training, and maintain a reserve list where required.
  • Compliance:  Responsibility for ensuring that candidates are compliant with The Challenge’s safeguarding and safer recruitment policies i.e. supporting candidates to complete DBS checks, collecting references and right to work checks.

This is a broad description of likely duties, but your role may vary over time and include a wide range of objectives and experiences. All our team members need to take responsibility for leading projects, driving work forward and being adaptable to the changes.

Person Specification 

Knowledge, Background & Experience 


The successful candidate should have:

Essential/ Desirable


Understanding of what support is required for young people with a wide range of additional support needs



Relationship- building and networking skills, with experience in engaging with and influencing internal and external stakeholders



Experience of handling sensitive information in an appropriate manner



Experience of recruiting staff or volunteers, ideally to work with young people, people with additional support requirements or in the third sector



Knowledge of disability legislation and best practice; Child Protection legislation, policy and guidance; Children in Care legislation; and/or Safeguarding children and young people policy



Experience of using candidate relationship management systems e.g Salesforce



Experience of public speaking and/or presenting to large audiences



Ability to promote inclusion issues across the organisation and to collaborate with other departments.


Skills & Competencies


The successful candidate should have:

Essential/ Desirable


A positive and  efficient approach to tasks with a strong attention to detail



Excellent organisational and time management skills



Problem- solving skills and the ability to work effectively in pressured situations



Flexibility in approaches to work,  with the strong resilience to deal with uncertain or unexpected situations



The ability to work both independently and as part of a team to reach targets



High-level oral and written communication skills to build relationships with internal and external stakeholders



Strong customer focus with a track record in delivering excellent customer service



An interest in building stronger, more inclusive, communities and seeing change in society



Ability to promote and implement the organisation’s inclusion ethos in their day to day work and to actively promote inclusion issues across departments



Strong data analysis skills and a good working proficiency of tools such as MS Word,  Excel, Powerpoint and Google Drive/Gmail


Additional​ ​Support​ ​Needs 

As an equal opportunities employer we welcome applications from a diverse range of people, including those with disabilities. We are committed to making reasonable adjustments to ensure that successful candidates are able to undertake the role that they are offered. 

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Status: This is a full-time, Permament role
  • Salary: £20,000 per annum/competative
  • To apply: Please apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. vacancy closes on 7th November
  • Interview process: Interviews will take place in November
  • No Agencies