Digital Marketing Tutor and Job Coach 

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country.  

Step Forward

We believe the UK would do better if vocational training had the same high status as academic training. Over the next decade, we want to make this happen. That’s why we designed Step Forward, an innovative apprenticeship programme now entering its fourth year. Step Forward brings together young people from all backgrounds and aims to turn them into the most employable 19 year olds in the country. In 2017/18 we will be delivering over 200 apprenticeships, with some of London’s leading companies and employers, in the following pathways:

  • Accounting
  • Business Administration
  • Digital Marketing
  • Early Years Education
  • Information Technology
  • Software Development

We have our own dedicated training venue based in central London next to Waterloo Station. For more information about Step Forward, please visit our website.

Reports to: Curriculum and Quality Manager

Purpose of Role

  1. To provide high quality teaching, learning and assessment to apprentices.
  2. To work effectively with employers and apprentices to provide good outcomes for all stakeholders; be accountable for learners’ progress.
  3. To embed social integration within the curriculum wherever possible.
  4. To ensure all evidence of learning and delivery is recorded accurately and to a high standard.
  5. To develop and embed e:learning opportunities within the curriculum and to support self-directed learning.
  6. Maintain a good knowledge of industry best practice through effective networking and professional development.
  7. To ensure compliance with funding, awarding body, organisational and departmental policies and procedures. 

Main Tasks and Responsibilities

  1. To plan and deliver high quality and inspiring lessons that meet the needs of individual apprentices and employers and prepares apprentices effectively for End Point Assessment (EPA).
  2. To work with apprentices and employers within the workplace to capture, record and evidence learning appropriate to the course.
  3. To monitor and track progress of a caseload of apprentices using One File or other tools as provided.
  4. To plan for and embed learning based on Initial Assessment of a learner including functional skills (English, Maths and ICT) within the course; to deliver ICT functional skills provision under direction of the CQM.
  5. Plan and deliver learning that stretches and challenges individual learners irrespective of prior attainment.
  6. To develop, embed and use e:learning where possible to enrich and support learning.
  7. To work in partnership with Professional Development Mentors to ensure they are effectively used to support learning and the professional development of apprentices in and out of the classroom environment.
  8. To ensure apprentices are effectively inducted into the programme.
  9. To assist with the organisation and delivery of Induction, Mission Events, Graduation, Open Evenings, Information Evenings and other activities as required (for which time in lieu will be given).
  10. Provide invigilation at exams and other timed assessment and provide cover and support for Tutors, Job Coaches and Professional Development Mentors as required.
  11. To plan and agree work programmes and assessment/review plans with apprentices and employers.
  12. Carrying out Health & Safety Risk Assessments, and ensuring appropriate H&S documentation has been completed for all learners
  13. To report safeguarding concerns and disclosures to the Step Forward safeguarding lead (Programme Manager) as required.
  14. To actively participate in professional development and industry updating that ensures apprentices are receiving relevant training. 


  1. Level 3 or higher Teaching Qualification (or willingness to complete within agreed timescale)
  2. Relevant qualification in one or more of the curriculum areas delivered
  3. Maths and English GCSE at C or above (or equivalent)
  4. Assessor and Verifier awards (or willingness to complete within agreed timescale) 

Knowledge, Skills and Experience

  1. Experience of delivering training or teaching in one or more of the curriculum areas up to L3
  2. Evidence of on-going professional development in one or more related areas and / or recent experience of working in a related area
  3. Working knowledge in relation to relevant standard or framework and associated awarding bodies
  4. Able to manage time and self effectively to achieve targets and ensure apprentices are kept on track
  5. Developing good working relationships with employers
  6. Experience of carrying out observations and providing developmental feedback to colleagues
  7. Able to work effectively as part of a team
  8. Competent IT and communication skills – written and verbal
  9. Knowledge of statutory requirements in relation to Health and Safety, Data Protection, Equality and Diversity and Safeguarding

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Location: London Waterloo
  • Status: 7 FTE, fixed term contract until 31 January 2019
  • Salary: £33,000 pro-rata
  • Please send applications to This email address is being protected from spambots. You need JavaScript enabled to view it. by 19 January 2018.