NCS General Sales Manager                   

Start date:         January 2018

Location:          Epsom, Surrey

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. 

About the role

Reporting into the Senior Sales Manager the General Sales Manager runs our Sales Team which includes accounts, events and outreach for NCS at The Challenge. In this role you will manage a team of 8-15 people who go out into schools and the community to ensure young people take the opportunity to take part in NCS. We need motivating people managers with a passion for driving performance to reach ambitious targets, developing the skills of those they manage in order to provide excellent opportunities for young people.


  • Manage the Sales Associates and ensure they go out and deliver high quality presentations, follow up events and PHSE lessons in schools.
  • Manage the Accounts Team to ensure we have all the schools in the area engaged with NCS
  • Closely monitor targets at both an individual and team level to ensure everybody is operating at their full potential.
  • Ensure targets relating to school engagement, event booking, expressions of interests collected, conversion and turn up are met.
  • Understand the sales tactics and the key strengths of each of your team to ensure we use every interaction with young people and parents to full potential.
  • Ensure the smooth running of school events and processing of applications.
  • Form part of national Sales Leadership Team ensuring best practice and challenges are shared nationally.
  • Ensure national strategy is rolled out across the locality you are responsible for.

Skills and experience


  • Line management experience specific to motivating a team to meet demanding targets
  • Excellent communication skills including verbal, written and over the phone
  • Ability to monitor quantitative and qualitative data to understand performance and set direction
  • Confidence in understanding individual underperformance and ensuring this is corrected
  • Motivation to be the best in class for Sales Performance
  • Ability to understand the demographics of your audience and direct your team to best adapt their approach.
  • Highly organised, decisive and calm under pressure


  • NCS experience
  • Experience leading a Sales Team
  • Experience of the education sector

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Status: This is a full-time, Permanent role
  • Salary: £31,000 per annum
  • To apply: Please apply by sending your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.; vacancy closes Friday 15th December
  • Interview process: Interviews will take place w/c 18th December

No Agencies