NCS Training Coordinator (London)

Location: London

Length of role: 4 months full time (Mon – Fri) fixed-term contract

Dates:   London Role: April – July

Reports to: Regional Training Manager

Payment: £22,000 pro rata

The NCS Training Coordinator

The NCS Training Coordinator is responsible for a variety of logistical and administrative tasks, supporting the wider Training Team in delivering NCS training. Directly reporting to the Regional Training Manager, they will work from one of our office bases to support multiple NCS seasonal staff  training events running simultaneously.

Main Responsibilities:

  • Support the delivery of NCS Training events across a specific zonal region
  • Frequent travel to training venues across region
  • Support the logistics and planning of training events across The Challenge regions.
  • Manage set up and set down of training events.
  • Liaise with core training team to transport resources to venues (including some heavy lifting).
  • Support core training team with food ordering for training events.
  • Ordering and replacing training equipment and resources.

We run a fast-paced and challenging programme which requires a high level of flexibility. In addition to the responsibilities outlined you may be required by The Challenge to undertake any duties within your skills and capabilities which The Challenge reasonably considers necessary to meet the needs of the NCS Programme.

 About the Organisation and the NCS Programme

The Challenge is a fast-growing social enterprise that connects and inspires people across Britain to strengthen their communities. We work on a local level to bring together people from all ages, ethnicities and walks of life, connecting communities and building trust.

We are a major provider of the government’s National Citizen Service (NCS), a life-changing experience for 15-17 year olds. In summer 2016, 35,000 young people across our regions took part in our eighteen day intensive NCS programme. The scheme is available to young people from all backgrounds to take part in outdoor activities, meet new people and give something back to their communities. By taking part they learn new skills and have a great experience they can put on their CVs or college applications.

They achieve this by completing three challenges:

  • NCS Personal Challenge (PC): Between four and seven socially mixed teams of young people bond through a week of challenging outdoor activities.
  • NCS Team Challenge (TC): Teams return to their local area and learn skills in either Drama, Media, Photography, Enterprise, Music, Art or Sport. They use these skills to interact with the community and create a showcase performance for friends and family.
  • NCS Real Challenge Design (RCD) and Real Challenge Action (RCA): Teams work to design and deliver a campaign and social action projects that will bring the local community together. In order to gain funding and advice on their projects, the young people pitch to a ‘Dragons Den’ style panel of influential people in their community.

All young people who complete our NCS programme graduate and are signposted into year-round social action opportunities through The Challenge Society.

Person Specification


  • Proven experience of working in a fast paced and demanding environment.
  • Strikingly positive attitude and integrity.
  • Understanding of building stronger communities and seeing change in society.
  • Ability to work collaboratively with people on projects across various departments and locations.
  • Ability to be flexible and adaptable to change.
  • Ability to plan and prioritise effectively when carrying out multiple simultaneous projects.
  • Excellent organisation skills and commitment to detail.
  • Basic understanding of Spreadsheet (Excel) and Word Processing
  • Strives for continuous improvement by seeking and sharing feedback appropriately and respectfully.
  • Learns from their mistakes and always commits to performing at their best


  • Experience working in an office environment
  • Knowledge and understanding of the NCS programme
  • Understanding of risk management and data protection

Role Location

This role will be based between our Waterloo and Kentish Town offices and will requires frequent travel outside of the office within the region (Epsom, Guildford and Reading).

Occasional weekend work may be required, in this case TOIL will given for any weekend days worked.

Staff Expectations

We also look for all employees to show the following characteristics:

  • Trust-building: Works hard to build trust with people. Brings together different groups of people.
  • Responsibility-taking: Takes responsibility for actions and attitudes. Claims and solves problems in the community.
  • Understanding and Empathy: Works to understand others – their strengths, fears and needs. Ready to stand up for someone who is different. Willingness to be prepared to lead by example and encourage others to do the same.


NCS Training Coordinator will be able to claim expenses for all travel required by the role, outside of their journey to and from their contracted offices.

To Apply

For further details and to apply, please email CV and covering letter addressing your suitability for the role to Martha Shacolas This email address is being protected from spambots. You need JavaScript enabled to view it.

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Deadline for application Sunday 19th March

Our NCS programme is part of National Citizen Service.