Location: London, Surrey, Buckinghamshire & Berkshire, West Midlands, North West England or Yorkshire (see ‘Office Locations’ below). Speculative applications welcome. Local teams will be in contact when roles become available.

Length of role: 2-3 month fixed-term contract with opportunity of extension

Start date: ASAP

Residential Requirements: Non-residential (potential for residential elements in some areas)

Payment: £22,000 London, £21,000 (Surrey and Bucks & Berks), £20,000 (West Midlands, North West & Yorkshire) pro rata

 

The Role

The Programme Delivery Executive is a pivotal role within the Programmes team supporting the Programme Associate Managers to deliver NCS (National Citizen Service) within a specific geographic area. You will be responsible for multiple programmes running consecutively throughout the summer; managing existing relationships with local community partners, overseeing logistics and ensuring high quality delivery of the NCS programme.

Successful candidates should thrive in a fast-paced and challenging environment, be confident in managing relationships at all levels, overseeing logistics and have commitment to ensuring a high quality programme during delivery.

 

Please note that this role is referred to as a Delivery Associate Programme Manager (DAPM) role internally, and this will be the official job title.

Main Responsibilities:

Logistics and administration

  • Manage the planning and implementation of logistics: including liaising with transport providers, food delivery and venues providers
  • Manage programme administration: cash handling, attendance recording, risk management, data management and protection Salesforce software.
  • Prepare and distribute all resources for your programme, including any inclusion resources for those with additional support needs

 

Staff management

  • Line manage up to 7 Skills Practitioners per programme, ensuring they are supported and receive feedback for their professional development
  • Evaluate the performance of the pastoral seasonal staff team alongside the Delivery Programme Associate Manager and Programme Manager
  • Support seasonal staff with logistical needs on the programme  

 

Programme Delivery

  • Deliver a high quality, safe and inclusive locally grounded NCS programme
  • Set up and manage community project; work with community organisations where young people can make a difference to their local community
  • Take over management responsibilities from the Programme Leader for the final Real Challenge Action part of the programme, delivering set curriculum and engaging all young people in completing their social action projects
  • In some areas, Programme Delivery Executives will have the opportunity to act as Programme Leader, directly leading an NCS programme with up to 84 young people and the pastoral staff team members through both residential and non-residential parts of the programme

 

We run a fast-paced and challenging programme which requires a high level of flexibility. In addition to the responsibilities outlined you may be required by The Challenge to undertake any duties within your skills and capabilities which The Challenge reasonably considers necessary to meet the needs of the NCS Programme.

 

You will be entitled to competitive annual leave (pro rata on contract length). All leave must be taken within the contracted delivery period and agreed with the manager in advance.

 

Person Specification

Essential:

 

  • Experience of managing large scale events or projects in a paid or voluntary setting e.g. managing youth programmes or complex events
  • Experience of managing or motivating small groups of people in stressful environments (in a paid or voluntary capacity)
  • Experience of working with groups of young people (in voluntary or paid capacity)  
  • Understanding of working with diverse community groups. A desire to build stronger communities and advocate change in society.
  • Ability to make great first impressions and form excellent relationships with partners whilst being able to work collaboratively with people on projects across various departments, zones and locations
  • Strive for continuous improvement by seeking and sharing feedback appropriately and respectfully
  • Ability to take initiative and work independently during peak delivery times
  • Ability to work in a fast paced and demanding environment, including a willingness to travel during work hours
  • Strikingly positive and motivated attitude, with a passion for building stronger communities and seeing change in society
  • Experience of presenting to large groups, delivering briefings and utilising various media to inform young people, community partners and staff

 

Working hours

This is an intense, full-time delivery role which requires flexible working days. Once the summer programme has begun Programme Delivery Executives are required to work multiple weekends according to the programme structure. The average working day during the delivery period runs from 8am – 6pm, with office days between programmes remaining 9am-5pm.

Office Locations

The role requires frequent travel outside of the office within the region allocated.

Region

Office location

Areas they work in

London

Waterloo/Kentish Town

Every borough in London

Manchester

Old Trafford (Manchester)

Manchester, Bury, Wigan, Leigh, Stockport, Oldham, Tameside, Rochdale

Lancashire

Preston

Preston, Burnley, Blackburn, Blackpool, West Lancashire, Darwen

Buckinghamshire & Berkshire

Reading

Wycombe, Slough, Bracknell Forest, Reading, West Berkshire

Surrey

Epsom

Epsom, Ewell, Mole Valley, Reigate, Banstead, Guildford, Woking, Spelthorne,

Midlands

Birmingham

All across Birmingham, Solihull, Wolverhampton, Walsall, Dudley, Telford, Coventry, Warwickshire (including Leamington Spa, Stratford, Nuneaton)

Yorkshire

Leeds

Leeds, Wakefield, Bradford



To Apply

Please send us your CV and cover letter to one of the contacts below, quoting “DPAM” in the subject line:

 

South London – Simon Tullett (This email address is being protected from spambots. You need JavaScript enabled to view it.)

North London – Mark Hatt (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Manchester/Lancashire – Tom Walker (This email address is being protected from spambots. You need JavaScript enabled to view it.)

West Midlands – Sirita Robinson (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Surrey – Leah Sharpe (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Bucks & Berks – Shauna Shanmugan (This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

For role availability, please email the appropriate Programme Associate above.



Additional Information

 

Our Seasonal Staff Expectations

 

We also look for all employees to show the following characteristics:

 

  • Trust-building: Works hard to build trust with people. Brings together different groups of people.
  • Responsibility-taking: Takes responsibility for actions and attitudes. Claims and solves problems in the community.
  • Understanding and Empathy: Works to understand others – their strengths, fears and needs. Ready to stand up for someone who is different. Willingness to be prepared to lead by example and encourage others to do the same.

 

Safeguarding Statement and Requirements

The Challenge is committed to safeguarding and promoting the welfare of young people taking part in the programme. We expect all staff and post holders to share this commitment.

 

As part of this commitment to providing a safe environment for our young people, we require all candidates to return a satisfactory enhanced Disclosure and Barring Service (DBS) certificate dated on or after 01 January 2016. The Challenge will assist the application for, and pay for the processing of, a new DBS for staff members where required.

 

We also require two satisfactory references, at least one of which should detail suitability to work with young people and another to be from your current or most recent employer. Both references should be from someone who knows you in a professional or academic context.

 

Training

Training for the role will take place within the work dates. We reserve the right to dismiss any staff member who does not complete training, does not participate fully, or does not perform in line with our values as an organisation.

 

Expenses

Employees in this role may able to claim expenses for all travel, outside of their journey to and from their contracted office, in addition to any costs incurred on the programme.



Additional Support Needs

 

As an equal opportunities employer we welcome applications from a diverse range of people, including those with disabilities. We are committed to making reasonable adjustments to ensure that successful candidates are able to undertake the role that they are offered. You will be asked to tell us about any additional support needs at the post assessment stage but we encourage candidates to get in touch with any concerns or questions they may have either before or during the application process by emailing Matthew at This email address is being protected from spambots. You need JavaScript enabled to view it.



Criminal Record Disclosures


We recognise the contribution that former or ex-offenders can make as an employee; a person’s criminal record will not, in itself, debar that person from being appointed to this post. Candidates will be given an opportunity to provide us with information on their criminal record, which will be treated in the strictest confidence. Suitable applicants will not be refused posts because of offences which are not relevant to the role and which do not make them a risk in the role for which they are applying. We encourage candidates to get in touch with any concerns or questions at This email address is being protected from spambots. You need JavaScript enabled to view it.