NCS Graduate Coordinator                                

Start date:         December 2018

Location:          Reading

Status:              Full-time, fixed term role until 20th December 2019

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. For more information about what The Challenge does and what its values are, please visit our website

About the role

National Citizen Service (NCS) is an intense programme available to all 15-17 year olds, designed to develop key skills and inspire young people to take on more active roles in their communities.
The Challenge is the largest provider of NCS.  Our mission is to connect and inspire people to strengthen their communities.  In 2017 we delivered the NCS programme to over 30,000 young people.

We are looking for an exceptional, energetic and organised individual who is passionate about young people making a difference in their community. This colleague will join our NCS Graduates Team, playing a key role in supporting our local NCS graduate programmes.

In addition, this role will also work in line with the Headstart programme at The Challenge. HeadStart is an award winning incentivised volunteering programme which gets young people active in their local community by rewarding them with skills workshops and a guaranteed interview for a paid part-time role. This will include: developing and managing local charity partnerships, designing and facilitating skills workshops and interview days.


  • Events & Logistics: Support logistical planning including liaising with transport providers, food delivery and other event planning functions. Support planning and delivery of NCS Graduate reunions, nationally coordinated social action days and other events
  • NCS Graduate Programme Delivery: Work with local organisations and internal stakeholders to support NCS Graduate engagement with opportunities to develop their skills and make a positive impact on communities
  • Monitoring & reporting: Complete required monitoring on activities to support managers’ production of management information and in line with data protection and other best practice
  • Communications & marketing: Contribute to content generation and management for social media platforms and other digital communications. To motivate Headstart young people to successfully complete their volunteering placement through engaging communications and other creative solutions (such as creative ‘top up your hours’ events).
  • Community working: To set up and manage high quality charity partnerships to enable HeadStart young people to volunteer in their local community.

Develop local networks of engaged graduates to deliver meaningful projects

  • Safeguarding and health & safety: Ensure the NCS Graduate programme is appropriately risk assessed, and delivered in line with organisation policy, relevant legal frameworks and health & safety best practice

Person Specification
We are looking for an exceptional individual with the following qualities:


  • Events & Logistics: A record of supporting the delivery of, or managing events or projects in either a paid, voluntary or training capacity
  • Youth-work Leadership: Experience of working directly with / leading groups of young people; ideally within the 16 – 19 age range
    Creative Community Engagement: Experience of working with community groups in either a paid, voluntary or training capacity.
    People skills: Ability to give very good first impression and form effective relationships with partners; able to work collaboratively.
  • Character: Interest in building stronger communities and seeing change in society. Strikingly positive attitude and integrity. Strives for continuous improvement by seeking and sharing feedback appropriately and respectfully, learning from their mistakes and always commits to performing at their best.


  • Experience of using SalesForce CRM platform
  • Experience of workshop facilitation
  • Working knowledge of the NCS/Headstart programmes, gained through previous employment on, or participation in the programme

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

  • Status: This is a full time, fixed term role until 20th December 2019
  • Salary: £19000 per annum pro rata depending on experience
  • To apply: Please apply by sending your CV and cover letter to; vacancy closes by 28th November 2018
  • Interview process: Interviews will take place week beginning 3rd December 2018 .

The Challenge Network (The Challenge) is committed to protecting the privacy and security of your personal information. Our privacy notice can be found here:

This privacy notice describes how we collect and use personal information about you prior to, during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) or any subsequent data protection legislation in force from time-to-time.

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