NCS Senior Project Manager                                        

Start date:         ASAP

Location:          Waterloo, London

Contract:           Fixed-term 12 month contract

Salary:              £38,000

The Challenge

The Challenge’s vision is a more integrated society where there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer, our aim is to have a diverse workforce to reflect the communities we work in.

This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. For more information about what The Challenge does and what its values are, please visit our website

About the role

Reporting into the Head of Network Mobilisation, this new fixed-term role will be critical to a series of NCS mobilisation and implementation projects. The Challenge currently delivers the NCS programme to 49,000 young people nationally, and we have recently submitted a series of ITT bids to secure NCS delivery contracts from 2020 onwards. The NCS Senior Project Manager will be integral to the delivery of implementation plans for new contracts, transition plans for existing contracts and any subsequent review of business processes. You will be at the interface of our NCS strategy and operational delivery. We are looking for someone who is motivated, dynamic and able to work independently amongst a fast-paced organisation. You must be able to quickly understand a complex operational landscape and decisively add value. An ability to manage conflicting priorities and meet deadlines is crucial. Whilst the role does not have any line management responsibilities, you must be able to form effective relationships in order to get alongside, assist and influence a broad range of leaders and stakeholders. The role will involve liaison with, and briefing of, senior leaders and is London (Waterloo) based, though will require some national travel of around one day per week. Remote working will be considered for an exceptional candidate.


  • Manage and report on the implementation of any new NCS contracts across the country.
  • Manage and report on the transition of current NCS contracts.
  • Liaise internally across The Challenge’s NCS departments to support leaders and NCS delivery partners in implementation, programme set-up and contract exit activity.
  • Liaise externally with the NCS Trust to report on progress against milestones.
  • Liaise with and report to The Challenge’s senior leaders as required.
  • Assist in the establishment of new KPI dashboards to ensure performance can be tracked across the various NCS departments.
  • Assist in the review of business continuity policy and procedures to meet new contractual obligations.

Skills and experience


  • Experience of leading projects or programmes in a complex operational context.
  • Outstanding time management and an ability to recognise priorities.
  • Excellent written and verbal communications skills, with an ability to liaise effectively across multiple departments and with senior stakeholders.
  • Resilience and tenacity in order to manage conflicting tasks and meet tight deadlines.
  • Excellent IT skills, particularly with Excel.


  • Recognised project management qualification (eg. PRINCE2).
  • Experience of operational network mobilisation.
  • Experience in exit management planning.
  • Experience of developing business continuity policy or procedures.
  • Experience of managing change (particularly people and processes) in a large team or organisation.
  • Experience of developing performance metrics or dashboards.
  • Experience in an NCS (or similar organisation) management role.
  • Line management experience.

Safeguarding Statement

The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes.

We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices.

Employment Screening

The Challenge has a legal responsibility to ensure that all its employees have the legal right to live

and work in the UK. Therefore, if you are made an offer of employment, this will be subject to The

Challenge verifying that you are eligible to work in the UK before you start work.

Further Details

In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees.

The Challenge Network (The Challenge) is committed to protecting the privacy and security of your personal information. Our privacy notice can be found here:

This privacy notice describes how we collect and use personal information about you prior to, during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) or any subsequent data protection legislation in force from time-to-time.

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