of our customers chose to use our self service access over the phone or through our FAQs.
of your calls this year have been answered within a minute!
of your queries were answered promptly – that’s 134,000 queries, via email, chat and SMS!
NCS Seasonal Staff
For NCS Seasonal Staff queries please call 020 3542 2403
During the NCS programme we have an emergency out-of-hours service. Please call 020 3510 5050 and follow the instructions. This is for genuine emergencies only.
Enquiries from journalists
If you are a journalist and have a media enquiry for The Challenge, please email firstname.lastname@example.org. If your enquiry is out of office hours (before 9am and after 5pm) please call 07392 873 266. Please note that the communications team cannot help with queries relating to other areas, such as our programmes, invoices or vacancies. For all other enquiries please use the online enquiry form on this page.
You can also write to us at our office, addresses detailed below.
Head OfficeElizabeth House (Third Floor),
39 York Road,
London SE1 7NQ
SurreyPage House (Second Floor),
40 East Street
Epsom KT17 1HH
West Midlands52 Charlotte Street
Birmingham B3 1AR
Greater ManchesterSuite 1SC Trafford House
Manchester M32 0RS
YorkshireGallery House (6th Floor),
Leeds LS1 5RD
LancashireThe Unicentre (4th Floor),
Preston PR1 1DH
Buckinghamshire & BerkshireGreyfriars Gate (First Floor),
Reading, RG1 1NU