Get in touch

Contact Us

If you have a question about The Challenge or HeadStart please call 020 3542 2404.

NCS Queries

For NCS queries please call 020 3510 5050


of our customers chose to use our self service access over the phone or through our FAQs.


of your calls this year have been answered within a minute!


of your queries were answered promptly – that’s 134,000 queries, via email, chat and SMS!

Enquiry Form

NCS Seasonal Staff
For NCS Seasonal Staff queries please call 020 3542 2403

NCS Emergencies
During the NCS programme we have an emergency out-of-hours service. Please call 020 3510 5050 and follow the instructions. This is for genuine emergencies only.

Enquiries from journalists
If you are a journalist and have a media enquiry for The Challenge, please email If your enquiry is out of office hours (before 9am and after 5pm) please call 07392 873 266. Please note that the communications team cannot help with queries relating to other areas, such as our programmes, invoices or vacancies. For all other enquiries please use the online enquiry form on this page.

Our address

You can also write to us at our office address detailed below.

Head Office

Elizabeth House (Third Floor),
39 York Road,
London SE1 7NQ