Shivani, HeadStart Graduate

Shivani

HeadStart has taught me that it’s good to ask questions and it’s helped my communication skills as I got to speak to people of all different ages and backgrounds.

Shivani, HeadStart Graduate

Shivani volunteered at Croydon Libraries for 16 hours before securing work experience in the sales at Zendesk.

Why were you interested in HeadStart?

I was interested in HeadStart because I had a great experience with NCS and thought HeadStart was a great way to develop the skills I’d learnt in the summer. Also, volunteering is a good opportunity as it will enhance the quality of my CV as well as help me develop the skills I need for the future. It’s also a fun way to gain experience and meet new people.

Shivani’s HeadStart journey

After completing NCS, I was really inspired to keep volunteering and applying for HeadStart was a no-brainer as it could not only find me a placement and support me through the process but offer me employability workshops and a potential paid work experience placement too.

I volunteered at Croydon Libraries for 16 hours helping out the Homework Help Club. I helped the younger kids with their homework and enjoyed it so much that I’ve found a new love for teaching.

I chose Zendesk after doing a little bit of research on the choices available to HeadStart applicants. They looked like a really interesting place to work with a wide range of departments to choose from and it was related to the subjects I’m currently studying.

The Zendesk workshop really prepared me for the interview and helped me decide which department I wanted to apply to. I chose Sales as it seemed interesting to me and a skill I would like to develop for the future.

I remember being really nervous about my interview and thinking that it was going to be really scary but after the first question, I settled down and I felt it went really well. They were actually nice people!

My placement was really fun but also challenging. Everyone at Zendesk was so nice and welcoming and patient including Tegan who made us feel so at ease. It really felt like being part of a family working there. They were very organised and had lots of different tasks to keep me busy so I didn’t get bored.

I’ve now got a new interest in Computer Science and was asking my team loads of questions about it.

Overall it was a great experience and I’ve learnt a lot. Before HeadStart, I was quite nervous, but it’s taught me that it’s good to ask questions and it has helped my communication skills as I got to speak to people of all different ages and backgrounds. I’m now much more comfortable talking to people different to me. I will mention it on my UCAS application and in future job interviews, and I recommend everyone to sign up as it’s fun, challenging and you even get paid!

Before HeadStart, I was quite nervous, but it’s taught me that it’s good to ask questions and it’s helped my communication skills as I got to speak to people of all different ages and backgrounds. I’m now much more comfortable talking to people different to me.

Shivani, HeadStart Graduate