Our mission

The Challenge is the UK’s leading charity for building a more integrated society.

We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others.

Start date: November 2015

Location: Surrey


The Challenge is a national charity that was founded in 2009. Our mission is to connect and inspire people to strengthen their communities. We bring together local people across all generations, ethnic groups and incomes to build a stronger society.

This is a unique opportunity to join a fast moving, rapidly growing organisation, working with young people and local communities across the country. For more information about what The Challenge does and its values, please visit our website www.the-challenge.org

The role

The Challenge is looking for Engagement Coordinators to join a leading youth and integration charity. You will be involved in a fast-paced Sales Team recruiting young people on to the National Citizen Service (NCS). NCS is a government backed programme that helps young people (age 15-17) build skills for work, life and transition into adulthood. The role is a permanent, paid position which gives you all the tools you need to build a career in the UK not for profit sector.  


The NCS Engagement Coordinator’s primary responsibilities will be:

·         Directly reach out to target schools to get involved in year round NCS programmes

·         To support school engagement for year round NCS programmes through calls and meetings

·         To support recruitment and engagement of our young participants for upcoming programmes, primarily through schools, further education colleges and community groups and implement these throughout the year

·         Build and foster long standing relationships with a wide range of audiences, including young people, teachers and parents

·         Exciting and persuading young people to sign up to NCS through presentations in assemblies, PSHE classes and follow up phone calls

·         Assist young people and their parents through the sign up process from initial expression of interest to turning up for the programme, primarily through phone calls

·         Retention of young people through presentations at information evenings and phone calls prior to each programme

·         Working as part of a team towards individual and team targets

·         Responsible for lead generation and conversion – increasing the number of people signing up to NCS

·         Proactively identify new opportunities to recruit new schools and new groups of young people

·         Administrative duties to support sales and sign up processes

Looking for candidates with:

·         Ability to communicate and engage with young people aged 15-17 and their parents/guardians in both group and individual settings

·         Ability to adapt presentation style to a varied audience

·         A strong work ethic, excellent time management skills and motivated to work towards targets

·         Ability to prioritise and manage own workloads and work as part of a team or individually as required

·         Experience in using computer applications such as Microsoft Office and email

·         Experience of working in a people facing role and establishing relationships

·         Interest and enthusiasm in the youth and not for profit sector



·         Good knowledge of local area

·         Sales experience

·         Public speaking experience

·         Experience working with 15-17 year olds and/or within the education sector

·         Full driving license (in the North West, West Midlands and Surrey)


·         A dynamic and challenging place of work

·         A personal learning and development plan

·         Internal and external training opportunities

·         Contributory pension and Simply health cash plan

·         Ride 2 Work, childcare vouchers, season ticket travel card loan etc.

·         Progression opportunities for exceptional candidates

This is a full-time, permanent role with a salary of £18,500 per annum. To apply, send your CV and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. ASAP


Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.

The UK is becoming much more diverse. Over the coming decades, the country is projected to become the most ethnically diverse western nation; at the same time the proportion of the population aged under 18 or over 60 is expected to grow rapidly, increasing the average distance in age between citizens. We are also increasingly segregated by income; for example half of all the children in primary and nursery schools in England who are eligible for free school meals are concentrated in a fifth of the schools. As our country becomes more diverse, we believe it is critical that people come together and build stronger connections between one another and between communities.

Launched in 2009, The Challenge is the UK’s leading charity for building a more integrated society, a society in which there is understanding and appreciation of each other’s differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. In 2009, approximately 160 young people participated in our programmes; in 2016 we reached around 45,000 participants. Our three programmes are NCS, HeadStart and Step Forward.


More than 200,000 young people have already taken part inour programmes




YouTube Watch our impact video

“Words cannot describe how much I enjoyed the whole experience… I wish I could do the whole thing over again.”

NCS participant

 “The HeadStart young people were the best group of volunteers I’ve had support us so far. They were so pro-active and energetic.”

Joseph, Allotments Manager

“We took on an apprentice through Step Forward in September last year and to date our experience has been nothing short of amazing.”

Ross McMurray, Step Forward employer, Axis Communications

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