Central Operations Associate

Apply below!

All applications will close on Friday, July 16th, 2010

We are looking for energetic, organised colleagues to co-ordinate our efforts in marketing, staffing and programmes.  The role requires strengths in verbal and written communication, information management and an eye for how to improve complex processes.  This is a fantastic opportunity to join an entrepreneurial and innovative organisation, grow in a dynamic and supportive environment and contribute to an exciting programme for social change.

About the opportunity

The Central Operations Associate will work at the centre of our efforts.  Activities will touch all of our functions, especially our marketing and staffing efforts.  This is a great opportunity to see how a whole business works and drive the organisation’s ability to operate at national scale.

The Central Operation Associate’s primary responsibilities are:

  • Coordinating mass and individualised communications with applicants, participants, parents and summer staff
  • Managing applications and associated information (medical, consent, references, CRB, financial, contractual) for prospective staff and participants from first contact through to start date
  • Managing content in central information systems and on our web site
  • Scheduling interviews and other selection activities for prospective summer staff members
  • Co-ordinating or supporting activities at schools, clubs, universities and careers/volunteering fairs

About you

We are looking for exceptional candidates with the following experience and characteristics:


  • Strong organisation skills and the ability to multi-task
  • Strong written communication skills and fluency with written and spoken English
  • Comfort with standard computer tools like Microsoft Word and Excel
  • Great attention to detail, even when handling large volumes of information
  • Willingness to jump into new things, as well as patience to give full effort to ‘routine’ things
  • Ability to identify and implement real-time improvements to office processes
  • Beneficial:

    • Office work experience
    • Customer service experience
    • Familiarity working with databases and reports
    • Power user’ skills in Microsoft office or Google apps tools

    Further details

    • This is a permanent full time role based in London, starting in October, 2010.
    • Salary for the role is £21k per year.  We also offer a stakeholder pension, a Cycle to Work scheme and opportunities for flexible working.

    Please complete the short form below to apply for this exciting opportunity.

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